Frequently Asked Questions
Everything you need to feel confident about your Novus pool, from first question to first swim.
General Questions
Novus pools are premium fiberglass pools engineered for faster installation, simplified ownership and modern living spaces. Unlike traditional concrete pools that can take months to build on-site, Novus pools arrive prefabricated and fully equipped, ready to install in days rather than months.
The result is a luxury pool experience that’s more accessible, more predictable and easier to own from day one.
Related: Quality
Every Novus pool arrives as a complete, fully equipped system. Included with every pool:
- Premium fiberglass pool shell
- Top quality pultruded fiberglass frame
- Flat-bottom floor
- Hayward MaxFlo Variable-speed pump and return jets
- Hayward Auto Chlorine Feeder
- Hayward SwimClear 100sf Cartridge filter
- 7” TIP IN style Waterway 510-1507 Skimmer
You also have the option to add:
- Hayward AQR Omni S3 WiFi Controller and App
- Salt cell chlorination system
- 11 kw HydroQuip Heat Max salt-ready electric heater
- Spa Electrics Titan Series Lights
- Cladding
- Coping Board
Related: Pool Models | Equipment Details
Novus was built on a simple belief: a premium pool experience shouldn’t require a massive budget, a sprawling yard or months of construction. Every Novus pool combines:
- Premium fiberglass construction
- Integrated equipment systems
- Modern design
- Fast installation
- Transparent pricing
Luxury, without the complexity. That’s what Attainable Luxury means to us.
LV stands for Luxury Vitality. The LV Series is designed to combine luxury, wellness, relaxation and everyday enjoyment into one elegant pool experience built for the way people live.
Related: Explore the LV Series
SF stands for Stylish Fulfillment. The SF Series is designed for owners who want a pool that reflects their personal aesthetic, with thoughtful features that make every moment in and around the water feel exactly right.
PR stands for Perfect Rejuvenation. The PR series is designed for elegance, openness and effortless rejuvenation in a space made perfectly for you, delivering calm, restoration and renewal.
Novus pools are manufactured by one of the world’s leading fiberglass pool manufacturers and shipped directly from our facility in Marion, South Carolina or Knoxville, Tennessee.
Related: Quality
Pricing
Pricing varies depending on model, finish, installation option, shipping location, and selected upgrades. Use our pool configurator to build your pool and receive an instant pricing estimate based on your selections.
Shipping is estimated based on your delivery location. Because pools ship directly from Marion, South Carolina or Knoxville, Tennessee, costs vary by region. Shipping estimates are provided during the configuration and quote process.
Yes. Novus offers financing options through VistaFi for qualified owners. Benefits may include:
- Fast online application
- Multiple financing options
- Competitive payment plans
- Quick approval process
A refundable deposit of $250 is required to secure your order and production schedule.
No. Novus is committed to transparent pricing. Additional costs may include:
- Site preparation
- Permits
- Electrical work
- Crane services
- Local taxes
Your Novus specialist will review these items before finalizing your order. No surprises.
Once your order is submitted:
- A Novus specialist reviews your configuration
- Pricing, shipping and installation details are confirmed
- Financing (if applicable) is finalized
- Production and delivery are scheduled
- Your pool is prepared for shipment and your timeline is confirmed
In many cases, yes. Changes may be possible before order is finalized. Please contact your Novus specialist as soon as possible if modifications are needed.
Installation
Novus standard delivery time is 5 to 6 weeks after ordering, though lead times may vary based on production schedules and seasonality. Your estimated delivery timeline will be confirmed during order review.
Most Novus pools can be installed in a matter of days. Typical timeline:
- Site preparation: 1–2 days
- Delivery, placement. set up and startup: 1 day
Related: How It Works
Yes. A crane is used to safely place the pool in its final location. Crane coordination is handled by the owner or their chosen installer as part of the installation planning process.
Yes. Owners may choose from two installation paths:
- Expert Installation – We can share qualified installers in your area, or you may arrange your own.
- DIY Installation – We provide a comprehensive DIY Installation Guide, technical specifications and support resources for experienced homeowners, builders and contractors.
Our team will help you determine the right approach for your project.
Related: Installation Options | DIY Installation Guide
Yes. Novus pools are designed for DIY installation by experienced homeowners, builders, and contractors. We provide installation guides, technical specifications, and support resources to help you through every step.
Site preparation requirements vary by installation type and location, but typically include:
- Base preparation
- Electrical setup by a licensed electrician
- Permit approvals from your local municipality
Your Novus specialist will review specific requirements for your project before installation begins.
Placement
All Novus pools require a dedicated electrical connection installed by a licensed electrician. Specific requirements may vary based on:
- Pool model
- Local building codes
- Installation location
Detailed electrical specifications are provided during the planning and installation phases.
Related: Installation Guide | Installation Options
Novus pools require a stable, level foundation. Common options include:
- Compacted gravel base
- Reinforced 4-inch concrete pad
The appropriate foundation depends on site conditions and installation style. Detailed specifications are provided before installation.
Related: Installation Guide | Installation Options
Novus pool weights vary by model and configuration. Weight information is available on each product page and in the technical specifications. For rooftop or elevated deck installations, a licensed structural engineer should review load requirements before installation.
Related: Pool Models
In many cases, yes. Installation on sloped sites may require additional preparation or engineering depending on the degree of slope.
Yes. Novus pools are designed to integrate beautifully into elevated deck environments and modern outdoor living spaces.
In some situations, yes. A structural engineer should evaluate load requirements before any rooftop installation.
Yes. Semi-submerged installations of up to 18 inches above grade are available to create a built-in, in-ground appearance.
Absolutely. Novus pools were specifically designed for smaller, unique and unconventional spaces. If you have the space, there’s likely a way to make it work.
Related: Schedule a Consultation
Permit requirements vary by municipality. Owners are responsible for obtaining all required local permits and approvals before installation begins. We recommend checking with your local building department early in the planning process.
Many HOA communities require architectural review or approval before installation. We recommend confirming all HOA requirements before placing your order.
Product
Novus pools are available in three series with various sizes:
The LV Series:
- LV-1016 (10′ × 16′)
- LV-1020 (10′ × 20′)
- LV-1024 (10′ × 24′)
The SF Series:
- SF-1020 (10′ × 20′)
- SF-1024 (10′ × 24′)
The PR Series:
- PR-816 (8′ × 16′)
- PR-820 (8′ × 20′)
- PR-824 (8′ × 24′)
Related: LV Series | SF Series | PR Series
Novus Pools are available in eight premium shimmering finishes:
- Orbit Blue
- Stratos Blue
- Lunar Alloy
- Ion Blue
- Solar Dune
- Celestial Cloud
- Magnetic Grey
- Eclipse Black
Owners may select from a range of upgrades, including:
- LED lighting
- Exterior cladding
- Coping board options
Additional upgrades may be available. Your Novus specialist can walk you through all current options.
Yes. Every Novus pool includes a salt chlorination system.
Yes. The included Hayward Omni S3 controller allows owners to monitor and manage key pool functions from anywhere through a dedicated mobile app.
Ownership
Every Novus pool is backed by comprehensive warranty protection, including:
- Lifetime 35-year structural warranty for pool shell and frame
- Lifetime 35-year osmosis warranty for pool shell and frame
- 10-year gel coat warranty
- Equipment Supplier warranty
- 1-year Plumbing, Electrical Parts and Labor warranty
Full warranty documentation is available here.
Related: Quality
Fiberglass pools are known for their low-maintenance ownership experience. Routine maintenance typically includes:
- Water testing
- Filter cleaning
- Seasonal balancing
Compared to concrete or vinyl pools, fiberglass requires significantly less ongoing chemical management.
Fiberglass pools are engineered to provide decades of enjoyment. Unlike traditional above-ground pools, the Novus fiberglass shell and pultruded fiberglass frame are built for long-term durability and structural performance, backed by a 35-year structural warranty.
Saltwater pools generally require less maintenance than traditional chlorine pools. Routine tasks include:
- Monitoring water chemistry
- Cleaning the filter
- Inspecting the salt cell periodically
- Seasonal balancing
Many owners appreciate the softer water feel and the reduced need for manual chlorine additions.
Filter cleaning frequency depends on usage, weather and debris levels. Most owners should inspect the filter monthly and clean as needed. The included Hayward SwimClear cartridge filter is designed for efficient filtration and straightforward maintenance.
No. Fiberglass pools are engineered to flex slightly with ground movement and normal environmental conditions — a structural advantage over rigid concrete. Novus pools are built with premium fiberglass construction and a pultruded fiberglass frame system designed for long-term durability.
Novus pools include a 10-year gel coat warranty. With proper care and water chemistry management, the finish is designed to maintain its appearance well beyond the warranty period.
Yes. Many owners use covers to:
- Reduce debris
- Improve energy efficiency and retain heat
- Reduce evaporation
- Extend the swimming season
Covers are a practical addition for protecting your investment year-round.
Our team is available to assist with:
- Installation questions
- Equipment support
- Warranty inquiries
- Ownership guidance
- You’re not on your own after delivery day.
Contact Us
In many climates, yes. Every Novus pool includes an 11kW HydroQuip Heat Max heater designed for efficient water heating. Actual year-round usage depends on:
- Local climate
- Desired water temperature
- Pool cover usage
Many owners extend their swimming season significantly through heating.
Heating time varies depending on:
- Pool size
- Starting water temperature
- Ambient air temperature
- Weather conditions
Novus vs Others
Fiberglass pools offer several meaningful advantages over traditional gunite or concrete pools:
- Installation in days rather than months
- Lower long-term maintenance costs
- Smooth, non-abrasive interior surface
- Lower chemical usage due to non-porous shell
- Reduced algae growth and easier water chemistry management
- Consistent, factory-controlled manufacturing quality
Concrete pools offer complete custom shaping, but for most owners, fiberglass provides a faster, simpler and more cost-effective path to a premium pool experience.
Fiberglass pools deliver a more durable, lower-maintenance ownership experience than vinyl-lined pools:
- No liners to replace — ever
- Lower lifetime maintenance requirements
- Smooth, non-abrasive surface that is gentle on swimmers
- Better long-term durability
- Lower lifetime ownership costs compared to recurring liner replacements
While vinyl pools may have a lower initial cost, fiberglass pools typically provide greater long-term value and a more premium ownership experience.
Unlike converted shipping containers, Novus pools are purpose-built swimming pools. They are engineered specifically for comfort, water quality, long-term performance and aesthetic integration into outdoor living spaces — not repurposed from industrial use.
Traditional above-ground pools and Novus pools occupy entirely different categories. Novus pools offer:
- Premium fiberglass construction
- Fully integrated equipment systems
- Modern design and luxury finishes
- Greater installation flexibility — in-ground, semi-submerged, deck-mounted or elevated
Novus was built to deliver a genuine luxury pool experience, not a seasonal alternative.
Most plunge pools focus on compact sizing and passive relaxation. Novus pools combine a compact footprint with significantly more functionality:
- Tanning ledges for lounging
- Flat-bottom floor throughout
- Bench seating
- Swim channels for active use
- Full integrated equipment systems
- Heating capability for year-round use
The result is a pool that supports both relaxation and active use in a single, beautifully designed package.
Swim spas are smaller self-contained units designed primarily for exercise and hydrotherapy. Novus pools offer a more expansive backyard experience:
- More swimming and lounging space for family use
- Greater design flexibility
- Better integration into outdoor living environments and landscaping
- Larger tanning and entertaining areas
- Premium fiberglass construction for long-term durability
For owners looking to create a true backyard destination rather than a fitness appliance, Novus delivers a more complete outdoor experience.
Still Have Questions?
Talk to a Novus Pool Specialist. We’re here to help you understand your options, explore installation paths, and find the right pool for your space. If you are ready to begin, start designing your novus pool.
Premium Quality
Fast Installation
Fits Your Space
Lifetime Warranty
